Frequently Asked Questions

Does Soniyo.in have physical stores?

No, Soniyo.in operates exclusively online, providing a digital shopping experience.

What is the estimated delivery time for my order?

The delivery time depends on your location relative to our headquarters in Pune. Please refer to our shipping policy for specific delivery estimates.

How do I place an order on Soniyo.in?

a. Browse our collection and select the jewellery piece you desire.

b. Click the "Add to Cart" button.

c. Access your cart from the top-right corner, where you can choose to "Place Order" for your selected item or "Continue Shopping" to add more products.

d. If you haven't already, provide your name, contact number, email ID, billing, and shipping addresses.

e. Select your preferred payment method and complete the transaction.

f. An order confirmation email will be sent to the provided email address.

What payment methods are accepted on Soniyo.in?

We accept a variety of payment methods, including:

  • Credit & Debit Cards
  • Net Banking
  • Paytm
  • UPI

Is online payment with credit or debit cards safe on Soniyo.in?

Yes, Soniyo.in ensures your online security with a secure payment gateway utilizing advanced SSL encryption technology. Your information remains confidential and inaccessible to third parties.

Are there shipping charges for orders?

Yes, shipping charges are applicable to orders.

Who are Soniyo.in's shipping partners?

Our shipping partners include Xpressbees, Fedex, Delhivery, Kerry, and others.

Is my product insured during transit?

Absolutely, all shipments are fully insured until they are successfully delivered to you.

Can I have my order shipped to an address different from the one used during order placement?

To update the shipping address, please contact us at +91-9529454101 immediately and send an email to support@soniyo.in. Address changes are only possible before the product has been dispatched.

Will I receive a receipt for my purchase?

Yes, a digital receipt will be sent to your registered email address and a physical copy along with your product.

How can I get in touch with Soniyo.in for assistance?

You can reach our customer support team by emailing soniyo@support.in or by calling +91 9529454101. We are here to address any inquiries or concerns you may have.

  • Premium Quality Products

    Affordable prices for top-notch products.

  • Dedicated Online Support

    We are available 11am to 8pm

  • Free Shipping Available

    Enjoy free shipping when your order exceed Rs. 250/-

  • Secure Payment Gateway

    State-of-the-art SSL encryption to protect your data.

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