FAQs

No, Soniyo.in operates exclusively online, providing a digital shopping experience.

The delivery time depends on your location relative to our headquarters in Pune. Please refer to our shipping policy for specific delivery estimates.

a. Browse our collection and select the jewellery piece you desire.

b. Click the "Add to Cart" button.

c. Access your cart from the top-right corner, where you can choose to "Place Order" for your selected item or "Continue Shopping" to add more products.

d. If you haven't already, provide your name, contact number, email ID, billing, and shipping addresses.

e. Select your preferred payment method and complete the transaction.

f. An order confirmation email will be sent to the provided email address.

We accept a variety of payment methods, including:

• Credit & Debit Cards
• Net Banking
• Paytm
• UPI

Yes, Soniyo.in ensures your online security with a secure payment gateway utilizing advanced SSL encryption technology. Your information remains confidential and inaccessible to third parties.

Yes, shipping charges are applicable to orders.

Our shipping partners include Xpressbees, Fedex, Delhivery, Kerry, and others.

Absolutely, all shipments are fully insured until they are successfully delivered to you.

To update the shipping address, please contact us at +91-9529454101 immediately and send an email to support@soniyo.in. Address changes are only possible before the product has been dispatched.

Yes, a digital receipt will be sent to your registered email address and a physical copy along with your product.

You can reach our customer support team by emailing soniyo@support.in or by calling +91 9529454101. We are here to address any inquiries or concerns you may have.